Terms for our Wholesale Program (Scroll down for Dealer terms).
All orders placed between the Wholesaler and The Natural Shopper (TNS) are subject to the Terms of this agreement. Any order placed between a Wholesaler and other third party supplier of TNS products are not covered by this agreement.
TNS reserves the right to amend our Terms of business at any time without prior notification. All active Wholesaler and Dealer account holders will be notified of any changes to our Terms.
1 – Our products must not be misrepresented in any way.
- Product labels must not be tampered with or modified.
- Any stickers (other than pricing / barcodes) which add product information must be approved.
- FDA label claims must not be removed and must be observed.
- Expiration dates must be honored.
- TNS is not liable for any action ensuing from the re labeling of TNS products, modification of TNS product labels, re packaging of TNS products or any other form of willful misrepresentation of our products or brand.
2 – Marketing
- As with marketing any supplement, it is illegal to make unsubstantiated claims about any product benefits, please refrain from doing so.
- You must NOT utilize texts or images copied from our website to market our products without are express advanced written notification of approval. Anyone found taking texts from our website without permission will be served with a ‘Take Down’ notice pending further action should it not be complied with.
- All Logos / Texts / Images / Descriptions / Tradenames / Labels / etc are the property of The Natural Shopper (and, where applicable, Beehive Bay) and must not be used in any way other than in the direct sale and marketing of our brand, in accordance with these terms.
- You must not market our products via MLM, unsolicited email or any other nefarious forms of marketing.
- We do NOT allow our products to be advertised via Search Engine ‘Pay-Per-Click’ channels or any other paid search engine placement techniques.
- Online sellers must be pre-approved. Please notify us if your intent is to sell our products online, prior to ordering. We will ask to see your website and any marketing channels you intend to use.
- We allow marketing to Facebook Fan Pages which are owned by your company and also through your company Twitter, Pinterest and YouTube accounts without prior approval.
3 – Minimums
- We have a $200 minimum value for any wholesale orders. Flyers and accessories are not subject to this minimum. Re-orders are subject to a $150 minimum. Products must be ordered in half-case quantities or greater (6 units). See #4 for Private Label minimums.
4- Private Label
- Minimum quantity for Private Label is 1 case of each product (12 units)
- We charge a $1 per label print and application fee for any product (fee charged per product). We can reduce this if you are prepared to pre-pay for a minimum of 350 labels. You do not need to order 350 products to qualify for the lower pre-paid label price. Please contact us for more information.
- There are no setup costs when you utilize one of our standard label templates, learn more here.
- We can provide custom artwork and logo design services subject to a design fee.
5 – Discounts, Promotions, Coupons and Free Shipping offers.
- We do not allow the use of retail discount codes and coupons for wholesale or dealer orders. We do not allow the selection of Free Shipping during checkout, unless agreed in advance. Wholesale orders placed utilizing unapproved retail coupons and discounts will be cancelled.
- We run specific incentives and promotions for wholesalers and dealers. These promotions will be forwarded to active account holders via email. You may request a list of active promotions at any time.
6 – Taxes, Shipping, Lead-Times
- Sales Taxes are charged on all orders shipped to a Wisconsin business.
- We ship via USPS (Parcel and Priority) and FedEx. The choice of shipper for standard orders (Non Priority) is at our discretion. You will receive an emailed invoice on placement of orders, and a Tracking Number once your order is shipped.
- Lead times are subject to product availability and are typically 3-5 days on repeat orders, 5-10 days on new accounts and up to 21 days on accounts requiring custom labeling (Private Label).
SHIPPING COST SCHEDULE:
Shipping is charged at actual cost when you order online through our website. You will see all shipping charges before completing your order. For non-Internet orders we have the following shipping cost schedule:
$0 – $100 $10.00
$101 – $250 $16.00
$251 – $500 $20.00
$501 – $750 $26.00
$750 – $1000 $30.00
7 – Returns
- Returns must be shipped back to us in their original conditions within 30 days from receipt of order.
- Returns are subject to a 15% restocking fee and we do not refund the cost of outbound shipping and packaging.
- We do NOT accept returns on Private Label orders unless there is a credible quality issue.
8 – Payment
- All orders must be paid for at the time of placement, we do not offer credit terms.
- You are able to apply for credit terms via PayPal when completing your order payment at our website. PayPal offer 6 months interest free finance to select account holders. We are not connected in any way with PayPal, you must consult directly with them to learn more about this offer. We cannot offer PayPal Credit for orders placed over the phone.
- We accept Visa, Mastercard, Discover, American Express, JCB, Amazon and PayPal for payments. We also accept wire transfers and checks (subject to a bank-specific clearance period).
Mail check and credit card payments to:
The Natural Shopper – PO Box 382, Egg Harbor, WI 54209
Checks payable to ‘The Natural Shopper’. Alternatively you may call us toll-free to place credit card orders: (888) 569-0863 M-F 10am-5pm CST
Dealers are subject to the same terms as Wholesale customers, as detailed above, additionally:
- Dealers must sell to other businesses. We do not allow dealers to sell direct to consumers under any circumstances.
- Dealer minimums start at $750 for new accounts, with $500 minimum reorders.
- Contact us for specific dealer pricing. Be sure to list the products you are interested in and the quantity of each.
- We can provide regional exclusivity to dealers who maintain a minimum monthly reorder level. Contact us here and please specify your territory and projected volumes
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