Store Policies and Security
Safety / Security
This site has stringent security measures in place to eliminate chances of loss or misuse of information under our control.
We utilize the web’s #1 provider of SSL certification and also adopt the additional layer of security in using “Site-Lock” – a real-time monitoring service protecting us from all manner of common Internet attacks.
All online transactions at our website are handled with industry-standard SSL encryption. When you place an order online, your information is encrypted using State of the Art technology before being transmitted to us.
When we receive your order, it is kept encrypted until we’re ready to process it. When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the “https” displayed in your web browser.
Most browsers will also display a yellow ‘padlock’ symbol at the bottom of the browser window, when you are on a secured server.
At The Natural Shopper we are committed to maintaining your confidence and trust. It us our policy that personal information, such as your name, postal and e-mail address is private and confidential, it will NEVER be sold by us or provided to any other organization.
When you place an order with us, your sensitive information is encrypted and is accessible only for the purpose of processing your order.
No Computer Tracking of Identifiable Information
Our systems do not collect or distribute personal information about our visitors. We do not record any information about your specific visit other than the information that you provide to us. (such as your order requirements).
Our Product Guarantee / Returns Policy
We select only the finest quality ingredients for our products, and work with the strictest quality controls under the eGMP standards and within FDA licensed/regulated facilities.
If you are not satisfied with the quality, or any other aspect of our product, simply return it to us within 180 days of purchase for a replacement or full refund of the product price less shipping and handling charges.
USA Orders – When you purchase from us your order will be shipped efficiently by USPS. You may select from USPS Express, Priority or First Class/Parcel mail, anywhere in the US, and you will ALWAYS see shipping options and charges before you enter any financial information to complete your order.
We offer low shipping rates on all continental US orders, and low rates on international orders. Orders ship typically in 1/3 days and take on average 3/4 days in transit, depending on location and the chosen shipping method (we ship from Wisconsin USA)
Overseas orders – each order spends typically 4 – 6 business days in transit but due to customs clearance can often take longer. We’ve had some orders in rare instances take up to 3 weeks to arrive at their destination.
We ship to virtually all overseas destinations on all Continents, and shipping costs are charged based on the weight of the order.
We have shipped to: Thailand, Indonesia, Japan, Taiwan, France, Germany, Belgium, UK, Canada, Turkey, and many more international destinations.
Countries we ship to are listed on our order form during checkout.
Important Notice -
The information in this web site is for educational purposes only and is not recommended as a means of diagnosing, treating or curing any illness.
All matters concerning your health should be directed to your health practitioner.
We do not attempt to provide any advice or suggestions as to how you should treat a particular condition, or what medication you should take.
Our search function labeled ‘Ailments’ is a very basic guide to those products that are generally associated with a particular condition. These general associations are not validated by the FDA and are not necessarily endorsed by any certified medical authority.
If you have any doubt over a particular product and how it might benefit or effect your health, consult your health practitioner before taking.